FAQ

Will using beyond the beauty straightness / curler on daily basic damage or dry out my hair?
No! BTB product its tools using 100% ceramic/tourmaline plates which are designed to protect your hair from heat and styling damage.
Furthermore, the plates actually lock in moisture as the ceramic negative ions renew your hair natural softness and shine and eliminate frizziness keeping your hair glossy and healthy looking all day every day.

How long does it take for beyond the beauty irons to heat up and be ready to use?
BTB irons will be hot and ready to use in less than 20 second, thanks to the ceramic plate that guarantee six times more energy then ordinary hot irons . this not only make the iron more convenient to use ,but it also cut down on precious energy and prolongs the lifespan of the product.

Are all BTB products under guarantee?
Yes, we provide 2 years for the hair extension and lifetime warranty for the entire electrical product, for more info please click on ‘’warranty policy ‘’ tab.
I have really course, curly hair. Will I be able to get it straight and shiny using the BTB iron?
Yes! BTB striaghtener can straighten even the most unruly resistant and course hair including authentic and African America hair type we recommend to use the highest temp setting and you will have your hair straight and shiny.

What is the return policy?
Our official policy is that all sales are final. Unopened & unused product can be return by 30 days of purchase a 10% restocking fee may be applied.

What is the delivery time?
We Are guarantee you 2-7 business day delivery all over the u.s and Canada.
Worldwide shipments are 2-3 business days.

How to use the shilo hair extension?
1. Start with a 2-piece clip at the back of your head using comb, divide your hair in a straight line about inch above your neckline.
2. Apply the human hair extension close to the hair line but not on the scalp. Make shore to pull and extend all way across so there are no bumps in between the clip.
3. Divide your hair one more inch above and apply the 3-piece clip starting with the middle clip don’t forget to pull and extend all the way across and make shore there are no bumps in between the clips and repeat it again for the last piece of the 3 clips I inch above.
4. Now divide your hair about an inch above your ear and apply the 2-pieces clip.
5. For the finishing touch, divide your hair on the side close to your original hair line towards the front and apply the 1-piece clip. Repeat the process on the other side.

What is the treatment for shilo hair extension?
1. Shampoo and conditioner the hair and blow dry with towel,once the hair has dried,gentlly brush it.
2. Brush extensions free from any knots before washing.
3. Hold the extensions by the clips and lay them in one direction into pre-shampooed water.
4. Wash each piece separately to prevent them from interfere with one another
5. Gently wash extensions, rinse shampoo off.
6. Apply conditioner and gently work out any tangles.
7. Rinse clean

The best way to dry the shilo hair extensions is to place them in between a towel and pat dry.

But since the extensions are 100% natural, they are safe to blow dry.

Washing only when necessary will prolong the life of your extensions.

Since the extensions are not directly on the scalp, they do not accumulate as much oil as your natural hair.