Based in Los Angeles, Beyond The Beauty Inc. is engaged in the wholesale & retail company of hair care. We are a family business that provides world class customer service. Customer service is always our top priority and we work hard to ensure that we have product assortment, product availability, retail delivery,and superior customer service. We work together to create a great shopping experience. Our Website is 100% secure and safe.
Beyond The Beauty Warranty Information:
Your warranty is effective from the date of purchase,in order for your warranty to be valid ,you must register an account on our web site.only then you will be able to exchange your product.
Electrical Products:
All of the electrical products we distribute and supply comes with lifetime warranty directly from BTB.Our warranty is unmatched in the market,we stand behind the products we distribute,and the warranty covers everything including physical damage and manufacturer defects.
Our warranty on the electrical items covers the following:
-Regular wear and tear
-manufacturer defects
-physical damage
Hair Extension:
our line of beyond the beauty hair extension now comes with 1 year limited warranty following:
-Damage to the clips,e.g. if the metal clips start breaking or fail to clip in place.
-Damage to the stitching
-falling hair from the clips.
What the warranty is not cover: if you change the original color of the hair,if you cut the hair,if you use a hair product not certified by us e.g. a metal curling iron,non ceramic straightener,abuse to our warranty services.
In order to exchange your defective product,please fill out the warranty information inside the brochure,send us a copy of the original recite and add a check on the amount of: $24.99(for shipping &handling)to:Beyond the beauty Inc, 7306 coldwater cyn,#11,n. Hollywood,ca,91605.
for the hair extension,we charge 20% open box.
